Research That Scales is a nine-part podcast series inspired by my book of the same name, Research That Scales: A Research Operations Handbook (Rosenfeld, 2024). In each thirty-minute episode, I speak with a brilliant research mind, weaving in voice notes and sound design to bring their stories to life. Together, we explore what scaling research means, beyond the platitudes and jargon, and what it takes to turn the vision of scalable, impactful research into a robust reality.
“I tend to think of scaling as being more focused on efficiency rather than growth and volume.”—Matt Gallivan
In this first episode of Research That Scales, I speak with Matt Gallivan, a research leader who’s led research teams at Meta, Airbnb, and Slack. Matt is also the voice behind The Understanders, a Substack exploring the evolution of AI.
We cover the cultural impact of the research systems we build. What happens when you make a system too frictionless, for instance? We also talk about why research leaders and ResearchOps working as co-conspirators is gold, and how this partnership can foster an invaluable culture of knowledge.
Things Mentioned
Research That Scales: A Research Operations Handbook (Rosenfeld, 2024)
The Understanders by Matt Gallivan
Scaling & Systematising Research–a One-Day Masterclass
This year, I’m running in-person masterclasses for research, product, design, operations, and marketing leaders in Europe, the UK, and Australia. If you want to transform research into a scalable insights-generating engine, this masterclass is for you.
Thanks
Thanks,
, for being a reviewer and co-producer, and Avec Audio Visual for audio engineering.
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